Returns
Items may be returned within [confirm number] days of delivery, provided they are unused, in original packaging, and accompanied by proof of purchase.
Non-Returnable Items
[Confirm] — commonly, hygiene-sensitive items (e.g. jewellery, worn cushions/mats) are excluded from returns unless defective.
Exchanges
Exchanges for a different size or product are available within [confirm number] days, subject to stock availability.
Refund Processing
Approved refunds are processed within [confirm number] business days to the original payment method.
Damaged or Defective Items
Contact care@marsheal.com within [confirm number] days of delivery with photos of the issue; we will arrange a replacement or refund.
How to Start a Return
Email care@marsheal.com or call +91 9147731980 with your order number to begin a return or exchange.
POSTAL ADDRESS
1st Floor, Sathi Bhavan, 47, Jessore Rd, South, Madhyamgram, Kolkata, West Bengal 700132
PHONE
📞 Call Now: +919147731980
+919147731980
care@marsheal.com
WORKING HOURS
Monday – Friday
8:00 AM to 4:00 PM | Saturday
8:00 AM to 12:00 PM | Sunday: Closed
LANDMARK
Besides: IEM Public School, North Kolkata
